Governance and Management

An institutional framework that enhances transparency, stability, and sustainability.

Institutional governance is central to the operations of Arab Jordanian Insurance Group (AJIG), serving as a key pillar to ensure stability, enhance stakeholder trust, and support the sustainability of long-term performance. As a public shareholding insurance company, AJIG functions within a defined regulatory framework and in full adherence to the laws, regulations, and instructions of the Hashemite Kingdom of Jordan.

This approach underscores the Company’s dedication to robust governance, transparency, and accountability, safeguarding the interests of shareholders, clients, and all other stakeholders.

Board of Directors

The Board sets strategy, monitors performance, and ensures compliance with approved policies and regulations—reinforcing robust governance and oversight frameworks and a culture of institutional responsibility.

The Board of Directors works to:

  • Approve strategies and general policies
  • Oversee the performance of executive management
  • Ensure the integrity of governance and oversight frameworks
  • Promote a culture of compliance and institutional responsibility


The identities and roles of Board members are published in compliance with applicable regulations and instructions.

Executive Management

Executive management manages the Company’s daily operations and executes the strategies sanctioned by the Board of Directors, ensuring operational and financial objectives are met within the established governance framework.

Executive management functions within a structured institutional framework and in ongoing coordination with the Board of Directors to ensure:

  • Operational efficiency
  • Effective risk management
  • Compliance with approved policies and procedures
  • Enhancement of service quality

Governance Framework

We apply an integrated institutional governance framework designed to ensure a balance between robust oversight and efficient executive management. This framework includes, in particular, the following:
  • Compliance with insurance sector laws, regulations, and instructions
  • Clear internal policies and procedures
  • Strong internal controls and risk management
  • Separation of supervisory and executive authorities

Committees

As part of the institutional governance framework, the Board of Directors forms specialized committees to assist in its supervisory functions, in line with applicable regulations and instructions, including, in particular, the following:
  • Audit Committee
  • Risk Management Committee
  • Other committees as required


These committees play a key role in enhancing the efficiency of oversight and facilitating well-informed decision-making.

Business Ethics and Professional Conduct

Arab Jordanian Insurance Group upholds the highest standards of integrity and professional conduct in all its operations and aims to cultivate an institutional culture grounded in the following:

  • Integrity and transparency
  • Professional responsibility
  • Respect for laws and regulations
  • Protection of stakeholder rights


Upholding these values is central to the Company’s institutional work culture.

Regulatory Compliance

AJIG operates in full compliance with the regulatory frameworks of the Hashemite Kingdom of Jordan and instructions from the relevant supervisory authorities, ensuring integrity in operations and protection of clients’ and shareholders’ interests.

This involves compliance with regulatory requirements covering the following areas:

  • Underwriting and risk management
  • Claims settlement
  • Disclosure and transparency