Digital Services

Digital insurance services that simplify procedures and accelerate access.

AJIG’s e‑services provide an integrated digital ecosystem for easy access, faster processing, and operational efficiency—without compromising accuracy or reliability.

These services complement direct channels so clients can manage their needs anytime, anywhere.

Online Applications

Simple and Clear Steps

AJIG makes it easy to submit insurance applications electronically for various products through clear and simplified forms. This service includes the following:

Complete applications via the website

Clear, streamlined forms

Tracking the application after submission

Reduced paperwork and time

Submitting Claims

Easier monitoring… and greater transparency

AJIG’s electronic services make it easy for clients to submit insurance claims online, simplifying follow-up and promoting transparency, including the following:

Submit through approved digital channels
Upload required documents
Tracking the claim status
Communicate with follow‑up teams

Note: Claims are submitted in accordance with the approved procedures and the terms of the insurance policy.

Electronic Payment

Secure and Timely Settlement of Payments

AJIG provides an electronic payment service through the eFAWATEERcom system, an approved platform owned by the Central Bank of Jordan, enabling clients to:

Make payments conveniently and securely from anywhere.
Safeguarded integration with banking institutions
Automatic balance update after payment
Optimizing time and effort

Tracking Applications and Claims

Clarity at every stage

Electronic services allow clients to track the status of applications and claims, enhancing procedural clarity and reducing the need for direct communication, including: