Approved Medical Network

Seamless Access to Healthcare Through a Trusted Network

Health insurance services at AJIG are administered via specialized administrators and approved networks of hospitals, doctors, pharmacies, and laboratories throughout the Kingdom.

This model enables insured members to access healthcare services with ease, while ensuring structured medical approvals and efficient, professional claims management.

Our Medical Insurance Administration Partners

AJIG relies on cooperation with the National Health Insurance Management Company (NatHealth), the accredited and leading entity in medical insurance administration, ensuring efficient coordination and high-quality service.

And this partnership contributes to:

  • Streamlined medical approval processes
  • Easier access to healthcare providers
  • Professional management of medical claims
  • An improved experience for covered members

How to Use Health Insurance

Guidelines to help uou make the most of your coverage to fully utilize health insurance coverage, kindly follow the approved guidelines, including the following:

  • Visit providers within the approved network
  • Follow approval procedures when required
  • Contact the administrator in emergencies
  • Keep necessary documents for claims

Support and Follow-up

Direct Access to Support, Every Step of the Way

AJIG is committed to offering well-defined support channels for claim follow-up and inquiries, including the following:

  • Dedicated follow-up teams
  • Direct communication channels
  • Clear responses and guidance
  • Special case handling when needed

Quick Actions

For quick access to claims services and the medical network, you may use the following links:

  • Submit a Claim
  • View the Approved Medical Network
  • Contact the Claims Team

Regulatory Notes

  • All claims are subject to the insurance policy’s terms and conditions
  • Procedures vary by insurance line and claim type
  • Approvals are processed in accordance with applicable regulations