Seamless Access to Healthcare Through a Trusted Network
Health insurance services at AJIG are administered via specialized administrators and approved networks of hospitals, doctors, pharmacies, and laboratories throughout the Kingdom.
This model enables insured members to access healthcare services with ease, while ensuring structured medical approvals and efficient, professional claims management.
Our Medical Insurance Administration Partners
AJIG relies on cooperation with the National Health Insurance Management Company (NatHealth), the accredited and leading entity in medical insurance administration, ensuring efficient coordination and high-quality service.
And this partnership contributes to:
Streamlined medical approval processes
Easier access to healthcare providers
Professional management of medical claims
An improved experience for covered members
How to Use Health Insurance
Guidelines to help uou make the most of your coverage to fully utilize health insurance coverage, kindly follow the approved guidelines, including the following:
Visit providers within the approved network
Follow approval procedures when required
Contact the administrator in emergencies
Keep necessary documents for claims
Support and Follow-up
Direct Access to Support, Every Step of the Way
AJIG is committed to offering well-defined support channels for claim follow-up and inquiries, including the following:
Dedicated follow-up teams
Direct communication channels
Clear responses and guidance
Special case handling when needed
Quick Actions
For quick access to claims services and the medical network, you may use the following links:
Submit a Claim
View the Approved Medical Network
Contact the Claims Team
Regulatory Notes
All claims are subject to the insurance policy’s terms and conditions
Procedures vary by insurance line and claim type
Approvals are processed in accordance with applicable regulations