Claims and Medical Network
Clear procedures and approved networks—ensuring a stable insurance experience.
Claims management constitutes a core element of the insurance process. Arab Jordanian Insurance Group (AJIG) is dedicated to administering claims with efficiency and transparency, maintaining clear procedures, prompt follow-up, and complete protection of policyholders’ rights.
AJIG monitors and manages claims procedures, liaising with specialized entities as required and in compliance with approved regulatory frameworks, ensuring that services are executed with precision and professionalism.
Types of Claims
AJIG supervises claims end to end, coordinating with specialized entities when applicable and operating within approved regulatory frameworks.
Medical Claims
Motor insurance Claims
Property Claims
Other claims, subject to the insurance type
Claim Submission Process
Multiple Channels. Clearer Processes.
AJIG makes submitting insurance claims easy through multiple clear channels, enabling clients to complete procedures efficiently, including the following:
- Through approved digital channels
- At AJIG branches
- With required documentation by claim type
- Monitoring the progress of claims through all stages of processing
Claims Settlement
Transparency You Can See. Fairness You Can Trust.
AJIG’s claims settlement process is based on a structured institutional mechanism, founded on the following:
- Assessment under policy terms and conditions
- Document review and verification
- Coordination with relevant parties
- Transparent insurance decisions
The purpose of this mechanism is to guarantee efficient and equitable claims handling, thereby reinforcing client confidence